Cookies Policy

Our website www.hellosky.travel uses cookies to collect data on the use of our website. HelloSky also sends cookies from the following domain (“the website”):

We wish to inform you that we use cookies to make your browsing easier on the website, distinguish you from other users, provide a better experience while visiting the website, and identify issues in order to improve our website. Similarly, if you provide your consent, we will use cookies to gather additional information on your preferences and personalize our website in keeping with your personal interests.

The purpose of this Cookie Policy is to provide you with clear, precise information on the cookies used on our website. If you’d like to know more about the cookies we use on the site, please send us an e-mail to this address: lopd@gistc.es .

HelloSky will never store our users’ personal data, with the exception of the IP address as described in this Notice, unless you wish to register voluntarily in one of the website sections drawn up for that purpose on the website in order to make use of the services available to you and receive information on promotions and content of interest to you.

What are cookies?

A cookie is a small fragment of text that the websites you visit send to the browser, and enables the website to remember information on your visit, your language preference and other options to make your next visit easier and the website more useful to you. Cookies play a very important role and help to ensure a better user experience.

Why are they important?

Cookies help us make the HelloSky website better, faster and safer. For instance, cookies help to:

Enable certain functions.
Provide a more personal browsing experience
Remember your browsing language on the website.
Protect website security.
Research, improve and understand the use made of our products and services.

What kind of cookies does HelloSky use?

Statistical cookies:

These help us keep track of the number of visitors and statistically analyse how our users make use of our products. This lets us track website browsing in order to improve the range of products or services we provide. Information is obtained in bulk and anonymously.

Statistical cookies provide the following information:

The date and time a user last visited our website.
Access to the contents the user chose on their last visit to our website.

To gather statistics on the use of our website we use statistical tools whose scope is limited to the functions described in the previous paragraph, and to find out how often our visitors use the website and what kind of content they find most interesting. This lets us focus our efforts on improving the most visited areas and making it easier for users to find what they’re looking for.

The website can use the information on your visit to conduct assessments and statistical calculations on anonymous data, and to ensure service continuity or make improvements to its websites. Such information will not be used for any other purpose.

Technical and personalisation cookies:

These enable us to control aspects related to the user session so as to improve your browsing experience on the website. For example:

They enable us to recognise the user’s language preference.
They prevent or hinder attacks on the website or its users.
They help us provide the appropriate multimedia-content playback.
They improve performance by enabling us to distribute web traffic on our machines between several servers.

Third-party cookies

The website can also install third-party cookies to help manage and improve the services they provide. An example of this use is Google Analytics services. You can find additional, detailed technical information in English on the Google Analytics website

Name of cookie	Description	Duration
Variable and randomly generated	Sole identifier of website session. Used to preserve the integrity of your session while sending information to the website (access to secure areas, sending of forms and reservations)	Session
Variable and randomly generated	Browsing language	Session
__utma	Google Analytics: We use Google Analytics to monitor website traffic, searches and visits. Google Analytics stores IP addresses anonymously and HelloSky will never associate your IP Address to any personally identifiable information. These cookies enable Google to determine whether you have visited the website previously and to track the pages you visit during your session. These cookies are only activated after gaining the user’s implicit consent.	Permanent
__utmb		Permanent
__utmc		Session
__utmz		Permanent
ccm_cookies_accepted	Enables storage of cookie-use status	60 days

How can I configure my cookies? How can I eliminate them?

Notwithstanding the above, Users can configure their browser to accept or reject all cookies by default, or to receive an on-screen warning of the reception of each cookie to decide whether or not to install them on their hard drive. We suggest you consult your browser’s help section to find out how to change your current configuration such as Do Not Track settings. You can also use tools such as Do Not Track to block tracking cookies, which you can download here: http:/www.abine.com/dntdetail.php

You can also withdraw your consent to allow the use of cookies by HelloSky at any time, by configuring your browser as indicated above.

Please bear in mind that disabling cookies may affect the way certain sections of the website work. If you choose to deny cookie installation you can still use the website, although this may limit the use of some services, thus making your website experience less satisfactory.

If you wish to withdraw your consent to this Cookie Policy at any time, you must eliminate stored cookies by changing the settings on your Internet browser.

You can find detailed information on how to do so by clicking on the browser you use:

Consent

By browsing and using the website you will be consenting to the use of the aforementioned cookies for the periods and terms set forth in this Cookie Policy.

For further information, please send an e-mail to: lopd@gistc.es