Loyalty Card

Service available in Rome and Milan Bergamo

If you are a frequent user of our Rome and Milan Bergamo services, do not doubt and join our loyalty card club! You will have access to many different advantages… You just need to select the type of loyalty card option better suits you!

Italy - Rome Fiumicino (FCO)
Italy - Milan Bergamo (BGY)
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Fast Track

Service available in Milan Bergamo

Sometimes it's hard to get in the airport with enough time! This is why Fast Track service is available in Milan Bergamo Airport for all our passengers. It gives fast access to security checks and it is active 24 hours a day. Don't waste your time queuing and enjoy the maximum comfort!

Opening hours

Active 24 hours a day

Italy - Milan Bergamo (BGY)
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Meet & Greet

Service available in Rome and Milan Bergamo

We offer the most exclusive and comfortable VIP experience possible.

Our exclusive service, offers our customers maximum comfort and efficiency at the start of their journey. We’ll take you from your home or hotel directly to the plane with our airport transfer. Our service can be customised to the needs of the client, so whether you’re an executive travelling for business, or a celebrity looking for discretion, our airport meet and greet service will look after your needs.

We will always aim to accommodate any additional requests

Opening hours in Rome

daily from 7:00 to 21:00h

Opening hours in Milan Bergamo

daily from 4:30 to 22:00h

Classic

Arrivals

Exclusive access to the air bridge finger.
Help with luggage.
Assistance at passport control for international flights.
Access to the HelloSky Lounge.
Assistance at departures.

Classic

Departures

Exclusive access to the departures road.
Express check-in.
FastLane: speedy access through airport security.
Access to the VIP room.
Boarding gate departure assistance.

Executive

Arrivals

Transfer to the terminal.
Assistance at passport control for international flights.
Access to the HelloSky Lounge.
Luggage collection by a member of our team.
Assistance at departures.

Executive

Departures

Exclusive access to the departures road.
Express check-in.
Access to a private VIP room.
FastLane: speedy access through airport security and passport assistance.
Transfer to the plane in a private vehicle.

And Also

The Meet & Greet service is also customizable. Send us your requests, and we will try to accommodate your needs

Check availability in every location
Personal shopper.
Concierge service.
Tax Free.
Transfer back home.
Hostesses who speak multiple languages.
Suitcase packing assistance.
Send a request
Italy - Rome Fiumicino (FCO)
Italy - Milan Bergamo (BGY)
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Premium Shower

Service available in Rome and Milan Bergamo

Freshen up and feel fabulous! Our premium airport showers offer a comfortable and clean space to get fresh before or after a flight. This service includes a shower kit with a towel, shower gel and slippers.

Opening Hours

Rome

daily from 7am until 9pm

Milan Bergamo

daily from 4:30am to 10pm

Services

Shower kit includes: towel, shower gel and slippers
Spacious shower cubicle
Bathroom facilities
Hair dryer
Mirror
Free Wifi
Shower kit
Breakfast service

And Also...

Check availability in every location

Lounge access SS
Free newspapers and magazines in reception
Business services
Breakfast (Only available in HelloSky Rome)
24 hour reception (Only available in HelloSky Rome)
Italy - Rome Fiumicino (FCO)
Italy - Milan Bergamo (BGY)
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People
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Meeting Room

Service available in Rome and Milan Bergamo

Too many business trips feel like not enough business and too much trip! HelloSky’s modern, fully-equipped airport meeting rooms allow our executive and business clients the opportunity to maximise their time while in the airport.

Opening Hours

Rome

daily from 7:00 to 21:00h

Milan - Bergamo

daily from 04:30 to 22:00h

Services

HelloSky Lounge Access
Open Food & Beverage buffet
Rest area
Audiovisuals: 47” LCD screen, polycom and videoconferencing
Business Corner
Welcome Desk
Free Wifi
Newspaper and magazine
Lounge Service
Premium shower

And Also...

Only available in HelloSky Rome

Lounge access SS
Executive Parking SS
Fast lane SS
Meet & Greet SS
Premium Shower SS
Italy - Rome Fiumicino (FCO)
Italy - Milan Bergamo (BGY)
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Days
People
Days
People

Air Room

Service available in HelloSky Rome

Fact: it’s hard to sleep on planes. HelloSky Air Rooms—our spotless, modern airport day rooms—offer our guests a comfortable and quiet space to nap, rest, snooze, doze, or even catch forty winks, before or after your flight!

Overnight stay

Day use 3 to 6, available from 10:00 to 18:00h

Services

Only available in HelloSky Rome

Double or single bed
Private Bathroom and Shower
HelloSky Lounge Access
Courtesy beverage
Toiletry accessories
Towel and hair drier
TV and international channels
Wake Up services
Telephone
Free Wifi
Lounge Service
Breakfast service

And Also...

Check availability in every location

24h front desk
Business services
Photocopying and courier service
Breakfast SS
À la carte dishes SS
Meet & Greet services SS
Fast Lane SS
Meeting Room
Executive Parking SS
Italy - Rome Fiumicino (FCO)
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Adults
Babies (0-2 years)

Lounge

Service available in Rome and Milan Bergamo

HelloSky lounges combine comfort with state-of-the-art facilities—so whether you want to catch up on some work, enjoy our gastronomy or just close your eyes and relax, we’ve got you covered!

Opening Hours

Rome

daily from 6:00 to 23:00h

Milan Bergamo

daily from 05:00 to 22:00h

HelloSky Lounge

Relaxation space
Free WiFi
Multilanguage staff
Flight information
News and magazines

HelloSky Lounge Plus

All HelloSky services
Open Food and Beverage Buffet
Open food & Beverage buffet
Meeting room

Complementary services for both products

Check availability in every location

À la carte dishes SS
Business services SS
Premium shower SS
Meet & Greet services SS
Meeting Rooms SS
Executive parking SS
Air Rooms: Day Use or Overnight SS
Fast Lane SS
Italy - Rome Fiumicino (FCO)
Italy - Milan Bergamo (BGY)
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People
People